Helping the world make the leap to mobile.

close

The Co-Operative Bank Mobile


Delivering mobile first for the bank’s digital transformation programme.

Get the app on:

Apple store Android store

Best Awards
Application Design
Winner 2015

Best Awards
Best Effect Award
Finalist 2017

Check out the experience


The video has recorded footage from the production app in use - so you can see what the app is genuinely like.

We built this demo in-house, we’ve been told we should let people know we do this stuff too!

Evolving the digital brand


Build in the specialness factor that is The Co-operative Bank, by putting the customer first.

Personalising with the customer’s own images become a core part of the digital brand experience.

Avoiding the disconnect between pre and post login experience


The great thing about a native app is the ability to securely link a device to a customer profile. Lots of banks are now allowing customers to view balances and transactions before they login to a full bank session. The problem with this approach is it disconnects the experience for the customer, and requires you to build the same functionality twice.

For The Co-operative Bank, we decided to offer a single mobile banking view where you optionally see limited account info and services with the app in a “locked” state. Once you tap to view more, the four digit PIN is triggered and you are logged into a full session.

Putting the bling into sales


The Co-operative Bank’s gorgeous mobile calculators for loans and saving products are designed to be fun and interactive - as well as practical.

Customer sign-ups


Growing their customer base is a key focus for The Co-operative Bank. New customers can sign up for the bank in minutes using the app, with no need to visit a branch. Full compliance requirements such as identity verification are built into the process.